System Requirements

Please select a product from the list below to view the system requirements:

MATHia System Requirements

The requirements below are for students and teachers using MATHia during the 2017-2018 school year.

Devices

Windows computers
Operating System Windows 7 and Windows 10
Processor 2 GHz
Memory 2 GB or higher*
Browser Microsoft Internet Explorer 11
Microsoft Edge 38.14393 or higher
Firefox 46 or higher
Chrome 51 or higher
Display 1024x768 resolution
Storage 100 MB free space or greater

*Some performance problems have been observed with Atom processors. We recommend 4 GB of memory for Atom-based PCs.

 

Apple computers
Operating System Mac OS X 10.11 or higher
Processor Intel Core 2 Duo 64 bit
Memory 2 GB or higher
Browser

Safari 10 or higher

Chrome 51 or higher
 

Display 1024x768 resolution
Storage 100 MB free space or greater

 

Apple iPads
Operating System iOS 10 or higher
Hardware iPad (4th generation or higher), iPad Air, or iPad Pro. Software is not optimized for iPad 2, iPad 3 or iPad mini devices. If you are unsure of your iPad model, please visit this Apple website for tips to identify the type and version.
Browser

Safari 10 or higher

Chrome 51 or higher

Display Retina display
Storage 250 MB free space or greater

 

Windows tablets
Operating System Windows 8 and higher
Hardware Microsoft: Surface 3 or higher. Software is not optimized for Surface 2 models.
If you are unsure of your Surface model, please visit this Microsoft website for tips to identify the type and version.
Other Windows tablets: 1.5 GHz processor or higher
Memory 2 GB or higher**
Browser Microsoft Internet Explorer 11
Microsoft Edge 38.14393 or higher
Firefox 46 or higher
Chrome 51 or higher
Display 10.8 inch display (1024 x 768 resolution) or greater
Storage 250 MB free or greater

**Some performance problems have been observed with Atom processors. We recommend 4 GB of memory for Atom-based PCs.

 

Android tablets
Operating System Android 4.1 and above (Jelly Bean)
Processor 1.7 GHz or higher
Memory 2 GB or higher
Browser Chrome 51 or higher
Display 1024 x 768 resolution or greater
Storage 250 MB free space or greater

 

Chromebooks
Operating System ChromeOS 52 or higher
Processor 1.7 GHz or higher
Memory 2 GB or higher
Browser Chrome 52 or higher
Display 11.6 inch display or greater
Storage 250 MB free space or greater

 

Phones and small devices

For usability purposes, phones and other small devices are not recommended. Please consult the display requirements for your particular device to ensure a positive experience.

Enable Pop-Up Windows

In order to access MATHia, please make sure that pop-up blockers are turned off for all student and teacher devices.

Touch Support

Given the many types of tablet devices and operating systems, the quality of user experience (including touch capabilities) may vary by hardware manufacturer or operating system and browser combination. For advice on achieving the optimal experience with MATHia within your device, please contact the Customer Support team.

Bandwidth

  • Wireless Connection: When using a wireless network, no more than 25-30 computers should be connecting to a single wireless access point at one time.
  • For Capacity Planning: For up to 30 concurrent student users, allocate a minimum of 1Mbps Internet bandwidth total.
  • Beyond 30 concurrent student users, allocate an additional 50kbps per user. Bandwidth-intensive activities such as streaming video, audio downloads, VoIP, and database backups can affect performance of Carnegie Learning software. Packet-shaping, QoS, and network traffic prioritizing techniques on heavily trafficked networks can improve performance.

Connectivity

The TCP ports that should be allowed are 80 (http) and 443 (ssl). No other ports are required.

Carnegie Learning wildcard hostnames are *.carnegielearning.com, www.google-analytics.com and fonts.googleapis.com

Alternatively, the following specific domains are required:

cdn.carnegielearning.com
ctp-svc.carnegielearning.com
k12-svc.carnegielearning.com
www.google-analytics.com
apis.carnegielearning.com
fonts.googleapis.com

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